Youth Worker, Downtown Services and Drop-In – Youth Services Jeunesse

Job Title: Youth Worker, Downtown Services and Drop-In

Location: Ottawa, ON

Job Description: Youth Worker, Downtown Services and Drop-InLocation: Ottawa, OntarioReports to: Coordinator, Downtown Servicer and Drop-InEmployment Status: Casual Part-Time (4 positions)Bargaining Unit Status: IncludedSalary/Wage: $26.94 – $33.82Language requirements: English is essential. French is an assetBFOR: N/ACompetition Number: 23-102Closing Date: December 28, 2024Posting stage: Internal and externalAbout us:Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at-risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.Under the general direction of the Director and the immediate supervision of the Coordinator, Housing Case Management and Downtown Drop-In, the Youth Worker provides counselling, crisis intervention, housing and OW support to youth who access the Drop-In Services in accordance with the policies and directives established by YSB.What you will do:

• Conduct admissions, needs assessments and develop a plan with youth to address their specific needs
• Provide supportive and crisis intervention to youth
• Engage youth who enter the Drop-In and create and promote opportunities for youth to take leadership roles
• Registers client in Trusteeship program and disburses monthly OW cheque to client
• Provide general housing assistance to youth who are unstably housed
• Actively refer youth to services and supports as needed
• Work in allyship with youth
• Provide workshops or groups as requested to address the identified need of youth accessing the service
• Create and promote opportunities for youth to take leadership roles
• Advocate with and on behalf of clients as required including OW services
• Make referrals to appropriate community services/ resources
• Ensure both electronic and physical client files are maintained and current within established guidelines
• Ensure familiarity with all pertinent legislation
• Ensure timely submission of all administrative requirements in accordance with Bureau practice.
• Contribute to program and services development and evaluation
• Follows safe work practices as established by the Bureau and the Program.

This opportunity may be right for you if you have:(The qualifications are appended to the job description and are not intended to be part of the job description)

• Diploma or degree in social work or related field.
• Two years’ experience counseling skills working with youth
• Experience with homeless and at-risk youth
• Demonstrated crisis intervention skills and ability to engage clients
• Knowledge of community resources and relevant legislation including OW eligibility requirements
• Available for shift work, days, evenings and weekends
• Knowledge of word processing and computers
• Oral and written fluency in English essential; Oral fluency in French is considered an asset

Disclaimer:This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.TERMS OF EMPLOYMENT: The temporary employee shall not be entitled to use accumulated seniority to displace an employee in another position at the end of the term. This position may terminate with a minimum of two weeks’ notice. YSB values diversity. We are committed to building a workforce that reflects the diversity of our community. Accommodation will be made available for applicants with a disability throughout the hiring process. Applicants must make their needs known in advance. All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered.What we offer:

• An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
• Comprehensive health and dental benefits for qualifying employees
• Optional pension plan from Day 1;
• An evolving environment where we tackle new challenges and continue learning every day.

Join us!If you think this vacancy is a good fit, we would love to hear from you. Please to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Reasonable accommodation will be made available for applicants who require the same, whether on the basis of disability, creed or otherwise, throughout the hiring process, kindly make your needs known in advance. Applicants should know that YSB is similarly committed to providing reasonable accommodation of such needs in the workplace, up to the point of undue hardship. The selected candidate will be required to follow all mandatory Covid 19 safety protocols.

Company Name: Youth Services Jeunesse

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