Software Developer – Fidelity Investments

Job Title: Software Developer

Location: Toronto, ON

Job Description: Job DescriptionYou will be working on a 100% remote schedule as part of Fidelity’s dynamic working arrangement.Current work authorization for Canada is required for all openings.Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and expertly.Business OverviewThe CRM support group is part of IS division and provides support for Customer Relationship Management and Marketing applications for Fidelity Investments Canada.Reporting to the CRM Support Team Manager, the software developer is responsible for development and support of Customer Relationship Management and Events Management technical solutions for Fidelity Canada.This includes support of existing CRM and Marketing tools, evaluation and development of new solutions based on specific business requirements and rotating on-call support for SalesForce.com and Marketo applications. The candidate will play a pivotal role in connecting disparate systems to the Salesforce platform, with a core focus on backend solutions including Apex and APIs. While the emphasis is on Salesforce and system integrations, any experience with Marketo, especially concerning smart campaigns, webhooks, and administration, will be considered a strong plus.Key AccountabilitiesArchitect, develop, and maintain system integrations with Salesforce using a variety of APIsWrite and optimize backend code, primarily in Apex, to extend Salesforce functionalitiesDevelop and configure event management tool (Marketo)Collaborate with stakeholders to ensure integration solutions are scalable and meet business requirementsProvide technical support for integrated systems, troubleshooting issues and ensuring smooth data flowSupport Marketo-related initiatives, especially concerning smart campaigns, webhooks, and administrationComplete required unit-testing, and cooperate with other IS and business teams to ensure timely, efficient, and errors-free implementationParticipate in planning and execution of CRM and Events Management tools upgrades and migrationsProactively promote enhancements to departmental processes, technical and business solutionsSkills, Knowledge and Experience2+ years of experience with Salesforce platform, emphasizing backend solutions (Apex and APIs) as well as system integrationFamiliarity with data governance and security best practices.Experience developing in Java, experience with Web Services DevelopmentSolid experience with the full life cycle of software developmentStrong leadership skillsDetail oriented, with strong analytical skillsCustomer service orientedSolid written and verbal communication skills; ability to effectively communicate technical concepts to business usersSelf-starter with strong teamwork cultureGeneral understanding of the financial services sectorNice to HaveHands-on experience with Marketo, especially concerning smart campaigns, webhooks, and administrationExperience with Salesforce Service Cloud developmentExperience with Salesforce Financial Cloud developmentDevelopment experience with REST Web ServicesDevelopment experience in Mutual Funds industryEducationUniversity degree, preferably in Computer Science, or equivalent work experienceSalesforce Certification – Salesforce Certified Platform Developer I or II preferredSome of the ways we’ll help you feel valued and supported as part of our teamFlexible working arrangements – 100% remote, hybrid, and in office optionsCompetitive total compensation, including company contributions to your group RRSP without a matching requirement from youComprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapyParental leave top-up to 100% of your salary for a period of 25 weeksUp to $650 for home office equipmentGenerous time off policy, including 2 paid days annually to volunteer at a charity of your choiceDiversity and inclusion programs, including an active network of Employee Resource GroupsExtensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designationWe care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five yearsFidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

• Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

• Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada

• Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

• Canadian Compassionate Companies – Certified
• Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
• TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter’s Most Innovative HR Team

Company Name: Fidelity Investments

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