Retail Associate, Prince of Wales Hotel – Pursuit

Job Title: Retail Associate, Prince of Wales Hotel

Location: Alberta

Job Description: What will be your daily pursuit?Your daily pursuit is helping guests find unique, locally inspired souvenirs and providing outstanding service to ensure they leave with memories that last a lifetime.What will your compensation be?The starting salary for this position is $17.00 per hour.When does this adventure begin?This job is posted as part of our seasonal hiring for Spring/Summer, 2025.What perks can you expect?

• Join an inclusive, global team and make life-long connections.

• Enjoy free access to Pursuit attractions and 50% off for friends.

• Get discounts on hotel stays, dining, and retail.

• Access subsidized mental health and wellness resources.

What will you do in this job?

• Greet guests in a welcoming and enthusiastic manner
• Acts as an ambassador of the Hotel and the National Park offering guests information about hotel history, available services, points of interest in the surrounding area, and entertainment options
• Engage guests – assist with selection and advice in choosing products
• Maintains store and storage areas organization, cleanliness, and stock
• Complete daily cleaning and inventory to ensure smooth opening and close of retail space including Princess Cafe equipment and supplies

• Make and serve guests hot or iced coffee, tea, lattes etc. in our Princess Cafe
• Keeps record of potential safety and maintenance issues and communicates details to supervisor
• Handle cash and credit transactions making nightly deposits
• Help maintain inventory and up to date product availability
• Listen to guest concerns and resolve issues to the best of your ability

• Assist guests and teammates where needed
• Be a utility player who can complete a variety of job duties
• Performs other duties as requested by management

What skills and experience do you need for this job?

• Work ethic and commitment to teammates and guests

• Retail experience preferred
• Willing and able to work alone or as part of a larger team
• An active listener and the ability to tell stories to guests
• Ability to work in a fast-paced environment managing multiple tasks at once
• Ability to anticipate guest needs

• Calm demeanor with conflict resolution skills
• Motivated, energetic, and professional
• Physically able to complete the duties required
• Organized with a great eye for detail
• Kind to others and always bring your best

• A good communicator, always suggesting ideas and solutions
• Helpful and friendly, willing to go the extra mile
• Relaxed, flexible and able to handle a few curve balls
• Ready to have fun

What will your work environment be like?

• Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
• Fun. You’ll be meeting team members from across the globe and get to participate in tons of team events.
• Independent. You’ll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.EEOPursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Company Name: Pursuit

Salary: $17 per hour

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