PEGA SRE Analyst – Royal Bank of Canada

Job Title: PEGA SRE Analyst

Location: Toronto, ON

Job Description: Job SummaryJob DescriptionWHAT IS THE OPPORTUNITY?We are looking to for a PEGA SRE Analyst with expert PEGA technical knowledge to support the applications within the portfolio of Digital Ops & Advisor Channels Technology.As a PEGA SRE Analyst, you will be the hands-on lead to understand, document the PEGA workflow applications using the PEGA technologies and understand the integrations to the application workflow. Working collaboratively with our application custodians and support team and be a key contributor to application design and implementation with forward thinking towards instrumentation and resiliency.WHAT WILL YOU DO?Understand the integration of the PEGA solution with other enterprise application through service and streaming technology.Ability to interpret the enterprise class structure and reusable foundational components.Analyze, troubleshoot and debug problems in continuously growing integrated environment,Continuously identify potential issues, conflicts, and risks. Analyze, mitigate and escalate where appropriateCollaborate and contribute on cross-functional enterprise initiatives and manage the effective implementation of assigned deliverables.Actively participate in development projects to represent the interests of maintaining Production application stability and adhering to Production readiness standards.Coordination with the Application Custodian on audit itemsComplete investigation and root cause analysis for a permanent solutionProactively identify potential gaps in monitoring and alertingWHAT DO YOU NEED TO SUCCEED?Must have:In-depth knowledge of PEGA version 7, 8.5 and up.Good understanding DevOps and continuous delivery methodologyDemonstrated ability to make technical design/enhancement recommendations/decisions across different applications/technologies, mentor on standards and coding practices and debug very complex or urgent problemsAble to problem solve integration issues to provide solutions to requirements and engineering limitationsExperienced with RBC Infrastructure such as AIX, DB2, SQL, Teradata, F5, NAS, OCP, and z/OSExperience with monitoring tools such as Dynatrace, Zabbix, PagerDuty, Splunk, Grafana and KibanaNice-to-have:Certified PEGA Senior System ArchitectGood understanding of Camunda, Angular, JAVA and Cloud Technologies.Prior experience with Kofax, Content Management, Records Management, Forms Digitization, RPAPreferred one or more relevant application design and development certificationsOn-Premise and Cloud architectures, integration by Web Services and APIs (REST)Development language: Java script, Shell/Batch, PHPAgile development methodologies and tools (Jira, Confluence, Service Now, GitHub)What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging workJob Skills Agile Methodology, Alerting (Inactive), Application Infrastructure, IT Automation, IT Incident Management, IT Monitoring, IT Systems Integration, Operations Support, Organizational Leadership, Problem Management, Production Support, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems SoftwareAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2024-11-29Application Deadline: 2024-12-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Company Name: Royal Bank of Canada

Salary:

Apply for this job!