Manager, Student Conduct and Case Resolution – University of Victoria

Job Title: Manager, Student Conduct and Case Resolution

Location: Sedgewick, AB

Job Description: attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you. See details of your web browser for how to enable JavaScript.Attention Safari users: This site requires cookies to function. Please click to accept the cookie. Cookies will be used strictly for the functioning of the site.Toggle navigationJob DetailsThis site attempts to protect users against attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you. See details of your web browser for how to enable JavaScript.Manager, Student Conduct and Case Resolution – (992936.4)Share this job as a link in your status update to LinkedIn.Organizational UnitUniversity of Victoria -> Student Affairs -> Student Development and SuccessLocationUniversity of Victoria – Victoria, BC V8W 2Y2 CA (Primary)Posting Close Date9 December 2024Please note that positions will close at 4 p.m. on the closing date.FTE1.0Salary Grade$87,035.00 – $113,217.00Additional Posting InformationN/ASalary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.ClassificationSG14Employee Group:PEA – Regular# of Hires Needed1CategoryOtherAbout this OpportunityThe Office of Student Life (OSL) Student Conduct and Case Resolution team is excited to hire for the position of Manager, Student Conduct and Case Resolution. In this role, you will oversee and enhance the university’s response to student conduct matters under the Resolution of Non-Academic Misconduct Allegations policy. Our team is proud of our collaborative and reflective culture and look forward to welcoming a Manager who will uphold and support our team’s initiatives. We strive to respond to high-risk and complex student conduct matters in a fair, compassionate, and trauma-informed manner that supports a diverse range of students and promotes community well-being.We provide a welcoming and inclusive work environment, attractive compensation package, comprehensive benefits, and ample opportunities for career development.As a part of your application, please include a cover letter that demonstrates how your education, experience, approach and practice would support your success in the role.If you have questions about this opportunity, please contact Emma Naismith at .*This position is a primarily in-person role operating out of the Office of Student Life. Work arrangements may include 1-2 days of remote work per week with flexibility to come to campus as needed.*The salary range for this position is:

• Recruitment range: $87,035 – $95,971 starting salary determined by the PEA Collective Agreement.
• Performance range: starting salary to max of $113,217 is available through annual performance increases

Job SummaryMandate:
The Office of Student Life’s Student Conduct and Case Resolution team oversees the university’s response to non-academic student conduct concerns under the Resolution of Non-Academic Misconduct policy. To support a respectful and safe campus community, the Student Conduct and Case Resolution team applies a variety of policies and processes to address and respond to incidents of harm and complex behavioural concerns on campus. Using a student-centred, trauma-informed, and procedurally fair approach, the SCCR team works with students and community members to navigate resolution pathways after engaging in, or being impacted by, high-risk or harmful incidents on campus. We are dedicated to approaching this work in consideration of the complex experiences, systems, and barriers that students may face and are committed to upholding a supportive, principled, and fair approach to addressing student conduct concerns.Scope:
The Manager, Student Conduct and Case Resolution is responsible for the implementation and supervision of the university’s non-academic misconduct policy and its supporting program. The Manager supervises or leads response processes for the investigation and resolution of non-academic student misconduct matters for all undergraduate and graduate students across the university. Specifically, the incumbent is responsible for:

• assessing, evaluating, and directing the response to high-risk/high profile student conduct concerns under the non-academic misconduct policy in consideration of policy, ethics, best practice, and trends within the student population;
• supervising or leading highly complex, dynamic and comprehensive resolution processes including ADR, voluntary/informal processes, and formal investigations;
• making decisions or recommendations on appropriate outcomes and sanctions following a resolution process; and
• directing the response to significant conduct issues that require coordination across diverse departments (e.g., Campus Security, Residence, Counselling, Health Services, etc.).
• consulting with, and supporting, Academic units and faculty members in responding to student conduct concerns that arise in the academic environment under the Academic Calendar.

The Manager plays an ongoing role in the provision of critical response services to students in distress, providing expertise, consultation and advice to the Student Support Coordinator team, Response Coordination Teams and senior management on the handling of complex and high-risk student conduct issues.The Manager is responsible for providing strategic leadership and management to advance the University’s community responsibility and prevention efforts, in particular the initiatives related to community expectations, pro-social engagement, and awareness and capacity-building related to conflict. The Manager will work with campus partners, academic departments, students, student governments, and advocacy groups to support a collaborative approach to student conduct initiatives and develop tools and resources to mitigate harms.The Manager acts as the Associate Director, Student Conduct and Case Resolution in the AD’s absence. This includes the fulfilment of all responsibilities and authorities including overseeing the portfolio related to student conduct issues, case management, at-risk behaviour, staff supervision, policy development, signing authority, budget management, and all related matters.Job RequirementsThis position requires a level of education, training, and experience equivalent to a graduate degree (or equivalent) in a related field (such as public administration, law, Student Affairs administration, conflict resolution etc.) plus seven years of relevant experience. An equivalent combination of education, training, and experience may be considered.Relevant Experience includes:

• Experience with resolution processes including complex investigations, voluntary resolution processes, mediation and restorative justice;
• Working directly with students from diverse populations and with ability to consider the unique context, lived experiences, culture, and barriers that may influence a student’s engagement.
• Ability to effectively triage concerns in consideration of jurisdiction, risk (include risk of violence), support needs, capacity, and institutional liability.
• Experience supporting others in navigating complex processes;
• Ability to work effectively both independently and in a team environment, collaborating with a broad range of people to achieve goals and objectives;
• Leadership experience that includes supporting, resourcing, guiding and coaching a diverse team of professionals with different levels of experience.
• Ability to make independent decisions, where appropriate, to determine operational responses, administer the relevant policy, and guide the work of a team.
• Experience demonstrating strong interpersonal and communication skills with an ability to act with a high level of confidentiality and professionalism, to deal with sensitive issues with tact, diplomacy and compassion;
• Experience working and leading a team in an environment that requires the ability to balance and manage multiple competing priorities involving complex, sensitive, and high-profile topics;
• Experience working with highly confidential personal information within privacy legislation and university policies;

Knowledge and Skills:

• Demonstrated knowledge of procedural fairness, natural justice, and human rights considerations;
• Understanding of trauma-informed practices related to investigations, interviewing, consultation, triage, and support;
• Proven personal strategies, and approaches to leadership, to uphold responsibilities in a dynamic environment while managing stress and ensuring personal and professional well-being;
• Demonstration of sound judgment and assessment of risks and liability issues;
• Willingness to maintain a knowledge of current and emerging trends in higher education as it pertains to student conduct, student development and success;
• Understanding of programs and services related to mental health;
• Sound knowledge of student development theory, contemporary student health and wellness issues, including the particular needs of students with disabilities, LGBTQ*, graduate, Indigenous and international students;
• Ability to work in an unpredictable setting with complex, sensitive and high-profile topics; and
• Excellent organizational, analytical, critical thinking, and written/oral communications skills;

The following are considered to be assets:

• Training in threat, violence and risk assessment; and privacy and records management training
• Experience managing a professional team with a high degree of autonomy and scope.
• Training an experience in case debriefing models,
• Skill and experience in data collection and analysis and statistical reporting.

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.Equity and Diversity Statement: UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members ofRead our full equity statement here:Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact:

Company Name: University of Victoria

Salary: $87035 – 113217 per year

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