Logistics Manager – Tornatech

Job Title: Logistics Manager

Location: Laval, QC

Job Description: Discover an opportunity that deserves your attention!At Tornatech, our mission is to save lives.Tornatech is a Quebec-based company that has expanded its reach globally with its fire pump controllers. We have established production plants in Belgium and Dubai, and our products are trusted to keep people safe in some of the world’s most prestigious buildings, from the Palm Jumeirah in Dubai to Apple Park in California.We’re also proud to have been named one of Canada’s Best Managed Companies since 2021!Here’s Tornatech in action!Follow us on LinkedIn:Job Description
Reporting to the Operations Director, the Head of Service – Logistics is at the heart of the action! In this key role, you will supervise and support a dynamic team of 9 people, while coordinating essential processes such as order entry, production planning, and transportation, all while building strong relationships with our carriers, clients, and colleagues. Your mission? Make sure everything runs smoothly (and even better!) while inspiring the team with clear communication and positive values. If you thrive on making an impact and being part of an environment where every day is an opportunity to shine with your ability to manage urgency and innovate, this is the job for you!Benefits

• Performance Bonus offered;
• Teleworking (hybrid solution – with the exception of the first training quarter which is on-site);
• New, modern, and bright factory since 2018;
• Group insurance after 3 months of service;
• Employer-contributed pension plan (RRSP) after 3 months of service;
• Employee assistance program and telemedicine;
• Paid holidays during the festive season;
• Very active social committee (go-karting, BBQs, corn maze, mini putt, golf, pool, happy hours, bowling, raffles, gifts, and more);
• Micro-market with quality products and free coffee.

Key Responsibilities

• Supervise, support, and develop members of the logistics team, including order entry, production planning, reception, and transportation;
• Maintain smooth communication with employees, sharing the company’s values and key messages;
• Enhance versatility and skill development within the team;
• Manage relationships with carriers and logistics service providers, ensuring effective partnerships;
• Build and maintain trust with OEM clients and at all levels of the organization;
• Analyze and track department performance indicators (KPIs);
• Implement and manage new logistics processes while ensuring compliance;
• Promote best practices in continuous improvement;
• Perform any other tasks as assigned by the Operations Director.

Desired Profile

• Has a degree in logistics or a relevant discipline;
• Has 3-5 years’ experience in a similar role, ideally in a manufacturing environment;
• Demonstrate experience in team management and strong leadership, including managing remote personnel;
• Comfortable communicating complex concepts fluently with employees and customers in Canada and the United States;
• Good knowledge of Microsoft 365 and ERP software;
• Strong organizational and prioritization skills to manage activities and meet deadlines;
• Sound judgment and problem-solving skills for complex situations;
• Ability to work under pressure while maintaining a professional approach;
• Flexible and adaptable to changing demands and situations;
• A continuous improvement mindset to optimize processes;
• Ability to work autonomously with minimal supervision;
• Excellent communication skills and the ability to share knowledge to support team development;
• Team-oriented with strong collaboration skills and the ability to build trust at all levels;
• Knowledge of import/export compliance and customs documentation (Asset).

Company Name: Tornatech

Salary:

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