Satellite Service Technician – Fort McMurray – Atlas Copco

Job Title: Satellite Service Technician – Fort McMurray

Location: Fort McMurray, AB

Job Description: Satellite Service Technician – Fort McMurray 2 week rotationAllow us to introduce ourselves…You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco’s industry leading air compressors. That’s right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same!We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected statusYour new role will beAs our newest Satellite Service Technician, you will represent the face of Atlas Copco as you provide high-level customer service to one of our key customers in Fort McMurray while performing inspections, preventative maintenance and repairs on all of our equipment at the Suncor, Firebag site.You will be working a rotating schedule (Fly in, Fly out – 14 days in Fort McMurray at the customer site for 12 hours/day and 14 days off).The main activities you’ll take care of

• Carrying out maintenance and service on our customer’s Atlas Copco compressors at the dedicated site (Suncor, Firebag)
• Commissioning new equipment and effectively diagnosing mechanical and electrical faults on customer equipment
• Taking responsibility over opportunities to update your own product knowledge by reading instruction books, technical bulletins, in referring to any other technical information system, and other company resources, and by actively participating in the training programs as offered by the company
• Proudly representing the face of Atlas Copco when connecting with the customer on hand by following and demonstrating company standards and exceeding the expectations of our valued customers
• Managing daily administrative duties such as ensuring time sheets, work orders, emails and other documentation are signed by customer when applicable and submitted timely, as well as preparing service reports and offering strategic solutions to problems
• Advising the operations service manager and/or the service sales rep of any new business opportunity
• Following all health & safety policies and procedures, as well as staying up to date on all required trainings

What you can expect from us

• Highly competitive salary + $1,500 travel allowance per rotation
• Extended Health Care Plan, Dental Care and Life and Disability Insurance as of day 1
• Virtual Medical Consultation with Canadian physicians
• 100% Company Pension Plan (starting at up to 4.5% contributions)
• $600 Physical Wellness Subsidy (gym memberships, fitness courses and equipment)
• Paid Time-off (vacation, sick days, flex-days)
• Company vehicle, cellphone + laptop
• Emergency Travel Insurance
• Employee Assistance Program
• Educational Assistance Program (Total tuition reimbursement for courses related to employment)
• Employee Discount Program
• Continuous Learning Opportunities

What will help you succeed in your new role

• You have a minimum of 3 years experience servicing air compressors, preferably experience with Atlas Copco equipment
• You have successfully received certification in one of the following areas: Industrial Electrician, Millwright or Air Conditioning/Refrigeration or you have similar experience
• You have a valid driver’s license and clean driver’s abstract
• You enjoy working independently but can also get along well with others
• You have great customer service and communication skills in English (verbal and written)
• You have good physical endurance and are comfortable working in conditions that involve frequent travel for both short and extended periods, a rotating schedule that can require evenings, weekends and holidays and being hands-on using wrenches and other tools
• You have good computer skills (Microsoft Office, Outlook, Teams)

#ACAStart a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.

Company Name: Atlas Copco

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