Bilingual Information Systems Intern – Giant Tiger

Job Title: Bilingual Information Systems Intern

Location: Ottawa, ON

Job Description: Compensation Grade: Grade 1Job Description:Who We Are:We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.About the Role:Join our Information Systems team for a hands-on, on-site 6-month internship starting mid-January! In this role, you’ll support a critical computer rollout project by upgrading hardware, configuring systems using imaging tools, coordinating shipments, and providing email updates and tracking information to store managers. You’ll also guide store staff through installations and troubleshooting over the phone, perform remote configurations and testing, and keep the rollout plan updated daily. This is a great opportunity to gain practical experience in IT support, project coordination, and communication within a dynamic retail environment.Workplace Arrangements:This role will follow an onsite schedule. Applicants for this role can expect to work from our Home Office, on Walkley Road in Ottawa.What Giant Tiger Brings:Store DiscountLinkedIn Learning Subscription;Onsite Perks: Free parking; Public Transit accessible; 24/7 access to onsite gym; full-service cafeteriaWhat You’ll Be Doing:Upgrade memory, CMOS battery & clean computersLoad OS image and configure computers using imaging toolsCoordinate shipping of computers to stores, following a scheduleProvide shipment tracking information in email format to store managerCommunicate updates in email format pertaining to the rollout planGuide store staff over the phone to replace computers and troubleshoot issues if problems arisePerform configuration steps on computers, using a remote-control toolPerform testing to ensure computer is functioning correctlyUpdate rollout plan dailyKnowledge and Skills:Recent graduate or pursuing post-secondary degree, preferably in Computer Systems Technology or Computer Systems Support;Bilingual (English/French) required.Strong interpersonal, customer service and communication skillsExcellent time-management and organizational skillsAbility to follow written processes and procedures, with a high level of attention to detailExceptional problem-solving skillsAdept at managing and prioritizing a variety of tasks within a busy scheduleAbility to work independently with limited supervision and as part of a teamFlexible work scheduleA+ certification as assetContract End Date: 2025-06-30Job Requisition: JR125743Giant Tiger is an equal opportunity employer and is committed to fair employment practices.Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.If you require accommodation during your pursuit of a role at Giant Tiger please contact .

Company Name: Giant Tiger

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