Senior Program Manager – Campaign Management – Telus

Job Title: Senior Program Manager – Campaign Management

Location: Calgary, AB – Edmonton, AB

Job Description: DescriptionJoin our Team!We are the Campaign Management and Loading Insights Team within TELUS Digital Sales & Marketing, driving the future of personalized customer marketing at scale. As a national team, we specialize in 1:1 marketing of TELUS Future Friendly Home and Mobility Solutions, leveraging data science and leading edge technologies. Our team is dedicated to supporting the business by targeting customers with optima offers, elevating customer experience and transforming business outcomes. If you are passionate about innovation, collaboration, and making a measurable impact, our team is the place for you.Here’s the impact you’ll make and what we’ll accomplish together!We are looking for a highly-motivated and enthusiastic self-starter to join our team as a Sr Program Manager.As a leader on the team, you will work cross-functionally to streamline our 1:1 campaign planning and execution, enhance measurement strategies, and enable data-driven decisions to deliver on our sales and retention targets.With your exemplary skills in program management, change leadership, and executive level communications, you will guide and lead cross-functional project team members to achieve the following:

• Target Setting: Define channel-specific 1:1 marketing targets and monitor performance to ensure alignment with business objectives
• Campaign Planning: Lead quarterly planning strategies to optimize loading and retention outcomes
• Performance Optimization: Analyze campaign performance and recommend opportunities for improvement
• Technology Enablement: Partner with internal and external stakeholders to align on Martech roadmap and implement cutting-edge marketing capabilities
• Cross-Functional Collaboration: Cultivate strong, trusted relationships with key decision makers, influencers and leaders across various channels
• Communications: Deliver impactful, concise, and effective communications and presentations to all levels of the business both internally and externally

QualificationsYou’re the missing piece of the puzzle…

• 5+ years of experience in strategy development, complex project/program management and change leadership
• Ability to translate an ambiguous business problem into a clear concise business case and structured project/program
• Excellent storytelling and presentation abilities with demonstrated ability to take the message upwards and across the team to senior leaders within and across the organization
• Ability to confidently & tactfully collaborate and influence without hierarchical authority
• Proven business acumen with exceptional analytical, problem-solving, financial and negotiation skills
• Superior time management skills and attention to details
• Expert skills in Google Suites including Google Sheets and Google Slides and other collaboration tools in common use at TELUS

Great to have’s …

• MBA a strong asset
• Professional designation in Project Management (PMI, PMP)
• Familiarity with the structure of TELUS products and services

Salary Range: $94,000-$140,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Company Name: Telus

Salary: $94000 – 140000 per year

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