Full Time Key Holder Kiehl’s Boutique (Polo Park Mall) – Kiehl’s

Job Title: Full Time Key Holder Kiehl’s Boutique (Polo Park Mall)

Location: Winnipeg, MB

Job Description: Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!We have an exciting opportunity to join the Kiehl’s family as a Keyholder. This position is responsible for assisting Store Manager and Assistant Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team.Job Responsibilities

• Deliver best-in-class experience to customers to create an unforgettable customer experience.
• Demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice
• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling.
• Support daily operations at point of sales (POS) activities.
• Enforce company policies and procedures.
• Follow brand CRM procedures to recruit and retaining customers.
• Maintaining the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability
• Responsible to acknowledge/record all customer complain and issues and deliver it to the store manager
• Communicate to Store Manager useful information about competition, clients or all other key events.
• Perform open and close procedure for the store.
• Attend all scheduled shifts.
• 2+ years of specialty retail store experience an assets
• Willing to working flexible hours, including nights and weekends
• Highly resourceful, flexible and ability to solve problems in a timely manner

What do you need to succeed:

• Retail and/or cosmetic experience preferred
• Prior key holder experience preferred
• Customer service experience
• Great communication skills
• Diligent and responsible attitude
• Analytical skills
• Basic computer skills
• Must be willing to work flexible hours and to work nights and weekends
• High School Diploma or GED required
• Must be 18 years or older
• Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
• English mandatory, second language an asset

Company Name: Kiehl’s

Salary:

Apply for this job!