Dispatch Security Operator – GardaWorld

Job Title: Dispatch Security Operator

Location: Calgary, AB

Job Description: Are you ready to suit up?The Dispatch Security Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract.What’s in it for you?

• Starting wage $29.00 an hour
• Medical benefits after 90 days
• Career path planning and advancement opportunities
• Paid on-the-job training
• Ongoing training available

On a typical day, you will be responsible for:

• Answer calls on the security landline phone, mobile phones, intercom and radio system
• Liaison with contractor security personnel and client regarding security activities, incidents, search programs, access control programs and overall safety
• Monitor systems and alarms including, but not limited to:

• Security systems
• Fire alarm systems
• Closed circuit television (CCTV) cameras; and
• 911 emergency dispatch
• Dispatch emergency calls to clients EH&S emergency service to manage fire, rescue, medical and the emergency command center at all applicable sites.
• Dispatch security alarms, events and activities to all sites
• Report security incidents and ensure all incidents have been accurately documents in the system and reported to the appropriate individual
• Track all alarms and resolve any alarms relating to card problems
• Report on patrols using the shift report template and the electronic tour application
• Participate in safety meetings
• Generate attendance reports in the event of an emergency condition

You are the ideal candidate for this position because you possess:

• Valid Alberta Security License
• Fluent in English
• Hold a high school diploma or equivalent
• Strong computer and typing skills, proficient with Microsoft Office
• Experience with monitoring and operation of video and surveillance systems
• Available for a 4 on 4 off 12 hr rotation
• Minimum 1 year Control room/Dispatcher experience

SSCAL

Company Name: GardaWorld

Salary: $29 per hour

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