Intermediate Server Analyst – Whopper Technologies

Job Title: Intermediate Server Analyst

Location: Edmonton, AB

Job Description: Job Title: Server AnalystLocation: Canada, RemoteSeniority on the skill/s required on this requirement: IntermediateEstimated Duration: 8 months with possible extension of another 6 monthsWork authorization: any (candidate must be authorized to work in CA)Job Summary:The Data Center Facilities Coordinator is responsible for overseeing the operational management and coordination of technology-related services within the Client core Data Centres, Client Correctional Facilities, and remote sites. This role ensures the efficient and secure operation of IT infrastructures, manages a team providing installation, maintenance, troubleshooting, and optimization services, and ensures alignment with organizational goals and compliance standards.Responsibilities:

• Manage and oversee technology services related to client Data Centres, Correctional Facilities, and remote sites.
• Implement and coordinate all IT facility services including WiFi management, equipment changes, and network optimization.
• Maintain and manage rack, power, cooling systems, and network closet infrastructures to ensure maximum efficiency and performance.
• Develop and implement disaster preparedness and regulatory compliance plans.
• Lead and supervise teams in asset management, procurement, and documentation processes.
• Provide consultation and troubleshooting support to clients and internal teams.
• Coordinate maintenance schedules and ensure consistent service delivery.
• Facilitate communication between all stakeholders to ensure seamless service and updates on operational status.
• Proven experience in managing IT facility services, data centres, or similar infrastructure projects.
• Strong knowledge of network optimization, power management, environmental control, and rack systems.
• Ability to lead a team and manage cross-functional projects.
• Strong problem-solving skills and the ability to troubleshoot technical issues.
• Understanding of disaster preparedness, compliance, and regulatory requirements.
• Excellent communication skills, with the ability to collaborate with multiple stakeholders.
• Relevant certifications in IT management, infrastructure, or related fields are an asset.

Requirements:

• Post-Secondary degree, diploma or certificate in Computer Science or related field of study.
• Experience with datacenter Racks and cabinet management
• Experience with data center Operations: HVAC, fire suppression, Power systems
• Experience with written and verbal communications including specific experience in drafting strategic business and technical documentation.
• IT infrastructure support and troubleshooting experience within a team environment – with staff, contractors and vendor teams.
• Demonstrated experience with MS office suite (Excel, Word, PowerPoint, Outlook)
• Experience using Microsoft SharePoint.
• Experience with IT service management, IT service management applications, IT application development and maintenance projects.
• Experience working in or for the public sector.
• Experience working with correctional facility systems related to business processes and gathering requirements.

Mindtris, a minority women-owned enterprise, is at the forefront of digital transformation, technology excellence, and business growth solutions. Specializing in talent mobilization and innovation, we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology, Telecommunications, Healthcare, Engineering, and the Public sector. With a focus on deploying top-tier talent and fostering innovation, we empower businesses to thrive and excel in a rapidly evolving digital landscape, helping them reach new heights of success.Mindtris is committed to fostering workforce diversity and is proud to be an equal opportunity employer.

Company Name: Whopper Technologies

Salary:

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