AppleOne
Location: Vancouver, BC
Job Description: DescriptionOur client in the banking and finance industry with offices located in Vancouver is looking for a highly motivated and skilled Deposit Administration Representative who is able perform a variety of administrative duties that includes non-client facing account openings, deposit processing, reconciliations, and Agent account processing. A proven record in teamwork, efficient delivery and experience working in the financial services industry is a plus.About you / qualifications:
- Good understanding of the Canadian Payment Systems and Rules
- Understanding of back office clearing and centralized payments
- Minimum of 2-3 years of experience in administrative and/or customer service role with Financial Services experience
- Excellent communication skills, both verbal and written
- Exceptional dispute resolution skills
- Commitment to providing a high standard of service
- Strong attention to detail
- Effective organizational and time management skills
- Adaptable and able to work well under pressure and deadlines with minimal supervision
- Ability to multi-task and maintain a commitment to accuracy and timeliness
- A self-starter who can work independently and as part of a team
- Strong computer skills with proficiency in Word, Excel and Outlook
Duties:
- Accurately process new client account openings in complying with Peoples Account Opening policies and procedures along with adhering to AML/KYC compliance
- Accurately process registered and non-registered account applications
- Accurately process new Business Account Openings relating to chequing or non-chequing products
- Perform financial adjustments and non-financial maintenance when necessary to ensure that customer and business expectations are met
- Answer client questions regarding the new Client or Account opening application.
- Keep up to date with new legislation regarding Peoples Groups Deposit products and services
- Maintain knowledge of regulatory and AML/KYC compliance impacting your day-to-day work
- Back-office functions relating to various daily GL Reconciliations, Return Items, Wire transfers, departmental DNA postings
- Agents – includes Agent registrations, re-registrations, transactional postings, and month-end responsibilities – commission payments, reporting
- Responsible to ensure work is balanced at end of day
- Trouble shoot requests from CSRs in issues relating to banking system, account opening or related administration tasks
Company Name: AppleOne
Salary:
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